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Dear Customers: Products purchased directly from this website take an average up to 4 weeks to produce, plus shipping time (often sooner). If you have purchased a special offer from us the waiting time may be extended to 4 to 6 weeks due to making many orders at the same time.

If you are enquiring what "Awaiting Fullfilment" or "Pending" means, it is the status that means your order is in the process of being made and there's nothing further you need to do. We will send another email as soon as your order is packed and ready for shipping.


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