If you have received your silver necklace but then changed your mind regarding the length of the chain on your necklace, you may select the preferred length from the options above. We require an $10.00 payment towards our costs involved in the process, and please choose the regular (or registered if you prefer) shipping option at checkout for postage and handling. If you have multiple necklaces that require altering chain lengths, you can enter one at a time and add to cart individually but check out just one time. This service only applies to sterling silver chains, if you would like to swap a gold chain please contact us on (02) 9389-0011 for details.

Please be sure to send your necklace to us as soon as possible and include a note inside with your order number, name and address (or print your confirmation of purchase email).

Return your necklace to: Name Necklace Australia, PO Box 437, Bondi NSW 2026

Thank you